Contact information

Thank you for visiting Mist House Fashion. We are always happy to assist our customers with enquiries about orders, products, deliveries, returns, refunds and general shopping information.

Whether you need assistance with an existing order or have a question before making a purchase, our customer support team is here to help.

Customer Support

Store Name: Mist House Fashion

Email Address: info@misthousefashion.co.uk

Website: www.misthousefashion.co.uk

Online Contact Form: Contact Us

For the quickest assistance, please include your order number, registered email address and a brief description of your enquiry when contacting our support team.

Business Contact Addresses

United Kingdom

56C Kenilworth Drive,
Oadby,
Leicester,
LE2 5LG,
United Kingdom

Hong Kong

Suite C, Level 7,
World Trust Tower,
50 Stanley Street,
Central, Hong Kong

Important: These are published business contact addresses. Please contact our customer support team before sending any parcels or returns, as the appropriate return address may be different.

Order and Delivery Enquiries

If you have any questions regarding your order, including order confirmation, processing, dispatch, shipping or delivery tracking, please contact our customer support team.

To help us locate your order, please provide your order number and the email address used during checkout.

For more information about delivery charges and estimated shipping times, please visit our Shipping Policy.

Returns, Refunds and Exchanges

If you need assistance with a return, refund, exchange, damaged item or incorrect order, please contact us at info@misthousefashion.co.uk.

Our customer support team will review your enquiry and provide guidance on the appropriate next steps.

Please do not send items to any business contact address without first obtaining the appropriate return instructions.

For further information, please read our Return and Refund Policy.

Privacy and Data Protection Enquiries

We respect your privacy and are committed to handling your personal information responsibly.

If you have questions about how your information is collected, used, stored or protected, or if you wish to exercise your applicable data protection rights, please contact us.

Privacy Contact Email: info@misthousefashion.co.uk

For further details, please review our Privacy Policy.

Complaints and Feedback

Customer satisfaction is important to us at Mist House Fashion. We welcome your feedback and aim to address customer concerns fairly and professionally.

If you experience any issue with our products or services, please contact us with the relevant details so that our support team can investigate your concerns and assist you.

Customer Service Email: info@misthousefashion.co.uk

Useful Information

For further information about shopping with Mist House Fashion, please visit the following pages: